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Privacy Statement

Cofficient acknowledges and respects the privacy of individuals.

We advise that some information you provide to us, either via our website, e-mail, fax, phone or mail, is 'personal information', as defined by the Federal Privacy and Personal Services Information Act 1998 and associated amendments; often referred to as 'The Privacy Act'. The latter came into force on 21 December 2001.

Cofficient seeks to comply with the Privacy Act. In this endeavour, we undertake to provide information to existing and potential clients about how personal information is collected, stored and utilised, as follows:

Personal information is collected for the express purpose of executing your business administration and accounting transactions.

The intended recipient of the information you supply is Cofficient, who will use it to execute your business administration and accounting transactions, as per your instructions. From time to time, service providers engaged by the Group, for example, software specialists upgrading the databases, may have access to this information, under supervision.

The provision of information is voluntary, however, if not provided, may inhibit us from executing your transactions with maximum efficiency.

Permission to collect, store and use personal information is explicitly sought from individuals and organisations who approach Cofficient in regard to the management of their business administration and accounting needs. At time of registration, potential clients are asked to acknowledge that they have read and understood the Cofficient Privacy Policy before any personal information can be utilised or entered on the database.


What is personal information?

Personal information is any information about you. It may range from the everyday (eg address and phone number) to the more sensitive (eg income and expenses). It may include details of your work contracts, qualifications, rates charged and details of your income.

How will personal information be collected?

Personal information will be collected from you directly when you fill out and submit our registration form or submit a transaction request.

Personal information may also be collected when we receive:

  • Information from your clients
  • Information from your accountant or financial adviser
  • Information from the ATO or ASIC
  • Information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest or inquiry in which you are involved, or
  • Any additional information from yourself.


Who will collect your personal and sensitive information?

Information will be collected by our dedicated Cofficient consultants in order to execute your business administration and accounting requests for you.

How your information will be used?

Your personal information may be used in connection with:

  • The execution of your business administration and accounting instructions
  • The execution of any other transaction you ask Cofficient to complete on your behalf
  • Any insurance claim or proposal that requires disclosure of your personal or sensitive information
  • Any information we may provide you in relation to new services offered by Cofficient.


Your personal information may be disclosed to:

  • Your Accountant
  • Your Financial Planner
  • Our Auditors
  • A professional association or registration body that has a proper interest in the disclosure of your personal and sensitive information
  • A Workers' Compensation or other insurance body
  • Any person with a lawful entitlement to obtain the information.


Log Files

Cofficient may use IP addresses (i.e. the electronic addresses of computers connected to the Internet) to analyse trends, track a user's movements, administer the web site and gather general information about usage of this Site for use within Cofficient. IP addresses may be linked to personally identifiable information in which case it will be treated in accordance with this policy.



When you view the Cofficient web Site, we may store some information on your computer. This information will be in the form of a "Cookie" or similar file and can help us in many ways. Cookies will be used to store records of all transactions completed by Members/Associates. They will be used to maintain state during each session, and will not be used to remember passwords. Users will logon using User ID and Password at the beginning of each session, and sessions will time out after 10 minutes of inactivity.


Links to other sites

The Cofficient web site contains links to other sites. Cofficient make no representations or warranties as to the privacy practices of any site operated by a third party and are not responsible for the privacy policies of such sites.

If you do not give us the information we seek:

  • " We may be limited in our ability to manage your business administration and accounting needs and to execute your transactions on your behalf.


Access to information about yourself

Subject to some exceptions, set out in the National Privacy Principles (Principle 6 - Access and Correction), you have a right of access to any personal and sensitive information about yourself that we hold.

If you are able to establish that such information is not accurate, complete or up-to-date, we will take reasonable steps to correct it.

If there is disagreement as to what is accurate, complete or up-to-date, you may ask us to append a statement by you, to that effect, with the information we hold.


Composition of Cofficient

The term Cofficient is used in reference to Cofficient Pty Ltd (provider of services), and the associated management company, Cofficient Management Limited.


How to contact us

If you wish to contact us about our Privacy Policy, our Privacy Co-ordinator is:



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Last Modified Monday, 19 November 2018